Privacy Policy

1. Information We Collect

Depending on how you use Kala Vistar, we may collect different types of information.

Personal Information

When you register or use certain features, we may collect:

• Name
• Email address
• Mobile number
• Username
• Password or authentication information
• Profile photograph
• Business name
• Professional information
• Business category
• Address or service location
• Products and services
• Website and social media links
• Other information you choose to provide

You may choose not to provide certain information, but some features may not function without it.

2. Business & Professional Information

If you create a business, professional, artist, creator or vendor profile, information that you choose to publish may become publicly visible.

• Business name
• Business description
• Products
• Services
• Photos and videos
• Offers
• Business contact information
• Location
• Website and social media links
• Business hours
• Professional information
• Other information submitted by you

Please avoid publishing confidential or sensitive personal information in publicly visible areas of your profile.

3. Information Collected Automatically

When you visit our website or use our app, certain technical information may be collected automatically.

• IP address
• Browser type
• Device type
• Operating system
• App version
• Approximate location derived from technical information
• Pages or screens viewed
• Date and time of access
• Referring website
• General usage information
• Device identifiers, where applicable

4. Location Information

Certain Kala Vistar features may use location information to improve business and service discovery.

• Show nearby businesses
• Improve search results
• Display location-based listings
• Support location-based services
• Improve user experience

You can control location permissions through your device settings where supported.

5. How We Use Information

• Create and manage user accounts
• Provide Platform services
• Display business and professional profiles
• Enable search and discovery
• Facilitate networking
• Process memberships and payments
• Provide customer support
• Communicate with users
• Send service-related notifications
• Improve website and app functionality
• Analyze Platform usage
• Detect fraud, abuse and security issues
• Maintain Platform security
• Personalize certain features
• Comply with legal obligations
• Enforce our Terms & Conditions

6. Publicly Available Profile Information

Kala Vistar is a networking and discovery platform. Information that you intentionally publish as part of a public business, professional, artist, creator or vendor profile may be visible to other users and potentially accessible through search engines or shared links.

You are responsible for deciding what information you publish publicly.

7. Communication

We may contact you for:

• Account verification
• Login or security alerts
• Service notifications
• Membership information
• Payment confirmations
• Support requests
• Important Platform announcements
• Policy or Terms updates

8. Cookies & Similar Technologies

Kala Vistar may use cookies, pixels, local storage and similar technologies.

• Remember preferences
• Maintain login sessions
• Understand website usage
• Improve performance
• Analyze traffic
• Improve user experience
• Support security
• Measure marketing effectiveness

9. Analytics

We may use analytics services to understand how users interact with our website or application.

Analytics providers may process information according to their own privacy policies.

10. Payments

If you purchase a paid membership, promotional service or other paid feature, payments may be processed through third-party payment providers.

• Payment status
• Transaction reference
• Amount
• Payment date
• Selected plan
• Limited billing information

Payment card, banking or other sensitive payment credentials may be processed directly by the relevant payment provider according to its policies.

11. Third-Party Services

Kala Vistar may use third-party services for:

• Hosting
• Analytics
• Authentication
• Payment processing
• Maps and location services
• Communication
• Notifications
• Advertising
• Security
• Customer support
• Technical infrastructure

12. Sharing of Information

We do not sell your personal information merely because you use Kala Vistar.

Service Providers

Companies or individuals that provide technical, hosting, payment, analytics, communication or other services.

Business & Community Features

Information that you intentionally publish publicly may be visible to other users.

Legal Requirements

We may disclose information when required by applicable law, regulation, legal process or lawful governmental request.

Safety & Security

Information may be shared where reasonably necessary to investigate fraud, abuse, security incidents or violations.

Business Transfers

If Happy Life Healing Academy or Kala Vistar is involved in a merger, acquisition, restructuring, sale of assets or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

13. User-Generated Content

Users may submit:

• Reviews
• Ratings
• Comments
• Business descriptions
• Images
• Videos
• Offers
• Promotional posts
• Other community content

You are responsible for the information you publish. Public content may be viewed, copied or shared by other users.

14. Reviews & Ratings

Kala Vistar may allow users to submit reviews and ratings. Reviews may be publicly visible and associated with the relevant business, profile or account information.

Kala Vistar may remove content that violates our Terms, community rules or applicable law.

15. Data Security

We take reasonable measures designed to protect information against unauthorized access, misuse, loss, alteration or disclosure.

• Access controls
• Authentication mechanisms
• Secure connections
• Monitoring
• Technical safeguards
• Administrative controls

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

16. Data Breach Response

If Kala Vistar becomes aware of a security incident, unauthorized access, disclosure, loss, alteration or other event that may affect personal information, we will take reasonable steps to assess and respond to the incident.

Depending on the nature and seriousness of the incident, our response may include:

• Identifying and containing the security incident
• Assessing what information may have been affected
• Taking reasonable measures to prevent further unauthorized access or misuse
• Restoring affected systems or services where appropriate
• Cooperating with relevant service providers, security professionals or authorities where necessary
• Addressing identified vulnerabilities
• Taking reasonable steps to reduce the risk of a similar incident occurring again
• Providing notifications to affected users or relevant authorities where required by applicable law

17. Data Retention

We may retain information for as long as reasonably necessary for providing services, maintaining accounts, security, dispute resolution, fraud prevention, legal compliance and legitimate business purposes.

18. Account Deletion

Depending on the features available through the Platform, you may request deletion or closure of your account.

We may delete or anonymize information that is no longer required, subject to legal requirements, security requirements, dispute resolution, financial records and legitimate business purposes.

19. Your Privacy Choices

• Requesting access to certain personal information
• Requesting correction of inaccurate information
• Requesting deletion where applicable
• Updating your profile information
• Managing communication preferences
• Controlling device permissions
• Managing browser cookies
• Closing your account

20. Children's Privacy

Kala Vistar is not intended to be used by children in violation of applicable age requirements.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

21. Links to Other Websites

Kala Vistar may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices, content or security of third-party services.

22. International Data Processing

Depending on the technology providers and services used by Kala Vistar, information may be processed or stored in locations outside your state or country.

Where applicable, we will take reasonable steps to handle information in accordance with applicable legal requirements.

23. Advertising & Marketing

Kala Vistar may use advertising or marketing technologies to promote the Platform or measure promotional campaigns.

Where applicable, advertising providers may use cookies or similar technologies according to their own policies.

24. Business Listing Responsibility

If you create a business or professional listing, you are responsible for ensuring that the information you publish is accurate and lawful.

• Do not publish private personal information of another person without permission.
• Do not publish confidential business information.
• Do not publish sensitive information that should not be public.
• Do not publish information that violates another person's rights.

25. Fraud & Security Monitoring

We may monitor Platform activity to detect and prevent:

• Fraud
• Spam
• Fake accounts
• Unauthorized access
• Abuse
• Malicious activity
• Security threats
• Policy violations

26. Changes to This Privacy Policy

Kala Vistar may update this Privacy Policy from time to time. Changes may be published on the website or within the mobile application.

Your continued use of the Platform after an updated Privacy Policy becomes effective may constitute acceptance of the updated policy, subject to applicable law.

27. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute relating to this Privacy Policy or the processing of information through Kala Vistar shall, subject to applicable law, be subject to the jurisdiction of the competent courts located in Surat, Gujarat, India.

28. Contact Us